Client Service Representative – Property & Casualty
$35,000-$50,000 Yearly – compensation based on experience
Opportunities for commission and yearly bonus
About the company
Founded in 2000, Honeycutt Insurance is a family agency providing customized insurance solutions to neighbors across the Carolinas. As an independent agency we look for top-rated carriers to ensure clients get first-class coverage and service.
We are a small family business who loves our team and are excited to add a member! When you join Honeycutt Insurance Agency, you’ll be treated like family, with opportunities for growth and flexibility to work hybrid.
About the job
The Client Service Representative (CSR) supports the team by providing professional and friendly service to clients. This includes answering the phone, executing policy and plan changes, keeping client information up to date, and creating proposals.
Spend time with clients on phone, emails, or in person to answer and execute service questions.
Work with producers to gather information and provide recommendations for clients’ renewals.
Utilize agency management software to maintain thorough notes and up to date client information.
Run reports to identify health of client portfolio and if additional lines of insurance are needed to meet clients’ growing needs across lines of coverage.
Follow up on outstanding claims and provide assistance in claims resolution as necessary.
Maintain working knowledge of all rating products and processes.
Honeycutt Insurance Agency complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. These laws include, but are not limited to:
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act of 1990.
EEO: This is an equal opportunity employer. The agency provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
OSHA: The employer will comply with OSHA requirements as applicable.
Erie Insurance J.D. Power Award for Home Insurance Claims
Erie Insurance is #1 in Customer Satisfaction with the Home Insurance Claims Experience
Disclaimer: For J.D. Power 2023 award information, visit jdpower.com/awards
September is Life Insurance Awareness Month.
It’s the perfect time to remind ourselves to plan ahead for the ones we love.